Information Standard

The Information Standard: Certified memberThe Brain and Spine Foundation is one of the first organisations in the UK to be certified as a quality provider of health information, as part of The Information Standard, a new certification scheme supported by the Department of Health.
The Information Standard has been developed to support people in using health and social care information and, in doing so, help people to make confident, informed decisions about their health and social care. The Information Standard mark can help people make these decisions with confidence because it offers reassurance that health and social care information carrying the mark is from a reliable source.

Research has found that information available to people varies greatly in terms of quality, accessibility and availability.

The Information Standard can be part of helping people to:

  • understand their health and care
  • make effective decisions for themselves and their families
  • help with uncertainty as to what information they should trust

Information producers like The Brain and Spine Foundation can use The Information Standard to improve the way in which they develop their information, leading to an overall improvement in the quality of information available to people.

There have been a number of calls for such a scheme over recent years including by the Consumers Association in 2003.

The Department of Health commissioned specific research when deciding on the feasibility of the scheme and found:

  • 77 per cent of people had looked up some form of health or social care information in the previous 12 months
  • 75 per cent found it hard to work out what information was trustworthy or not
  • 88 per cent felt that the proposed certification scheme was a good idea
  • 87 per cent claimed it would make them trust the information more
  • 78 per cent stated that they would only use or show a preference for information from organisations certified by the scheme.


You can find out more about the Information Standard at www.theinformationstandard.org

We were assessed for the Information Standard by Knight International Inspectorate (Kii), a UKAS Accredited Certification body.
Read our publications which have been accredited by the Information Standard:


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