How to use the toolkit

The toolkit has three main purposes:

It provides support for health and social care organisations to meet the information related quality requirements of the Long-term Conditions National Service Framework by taking you through the process required to meet these.
It signposts health and social care professionals to sources of information and support to assist them in providing the information sought by people affected by neurological conditions.
It provides guidance to health and social care professionals on best practice in communication and providing information, and to managers on best practice in providing and commissioning a comprehensive service that includes appropriate provision of information, enabling them to implement various aspects of the White Paper Our health, our care, our say, such as the information prescription.

If you are a manager or commissioner of services you may be more interested in the first two or three sections. Frontline practitioners will probably find the sections four – six that focus on providing information of greatest interest. If you are using this to audit your organisation against the CSIP self assessment tool you will be interested in sections two – six. The toolkit contains some additional resource pages that you may want to print out and use for discussion in department or organisational planning meetings.

There are also links to on-screen resources that you may want to access while you are with a service user or carer.